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Call centres |
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| Outbound telemarketing |
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Our Outbound telemarketing solutions include:
- Telemarketing lead management
- Lead Generation / Qualification of telemarketing lead lists
- Decision Maker Contacts
- Appointment Scheduling
- Debt Collection Services
- Database Selling
- Market Intelligence Services
- Product Promotion
- Research Surveys and Polling
- Customer Satisfaction
- Telephone and Web Based Business Development
- Up Sell/Cross Sell Campaigns
- Direct Mail Follow-up
- Seminar Population
- Database cleansing and updating
- Third party verification
- Record verification
- Welcome / thank-you calls
- Continuity sales calls
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| How we work |
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| Every outsourced telemarketing campaign is preceded by thorough briefing and intensive audio and video-based training. Agents and managers are familiarized with the product, the accents and the environment in which they are operating, to ensure success of the telemarketing campaign. Clients are also given secure view-in and listen-in options which give the added benefit of transparency and quality control. |
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